Legal & Policy Information
Last updated: November 2025
Welcome to Nordflows Agency.
We value transparency, respect your privacy, and believe in clear communication.
This page explains how we work, protect your data, and maintain responsible business practices.
Privacy Policy
At Nordflows Agency, we collect only the information needed to communicate and deliver our services — such as your name, email address, and project details shared through our contact form.
We do not use pop-ups, tracking forms, or sell your data to anyone.
Your information is stored securely and used only for communication and project collaboration.
If you wish to access, update, or delete your information, contact us at info@nordflows.no
Cookie Policy
Our website uses essential cookies only — to make the site function smoothly and understand basic visitor behavior (for example, via Google Analytics). We do not use cookies for ads or tracking. You can disable cookies anytime in your browser settings.
Terms of Service
Nordflows Agency, operated by Nikita Kundryutskov in Trondheim, Norway, provides digital services including design, Webflow and Shopify development, automation setup, and marketing.
All projects are custom. Work begins after an agreed deposit is received.
Deposits are non-refundable once work starts.
After full payment, clients own their project deliverables, and Nordflows may feature the project in its portfolio unless requested otherwise.
We are not responsible for indirect losses from website use or downtime after delivery, unless a maintenance plan is agreed upon.
Refund & Cancellation Policy
Each project begins with a non-refundable deposit that secures your place in our schedule. If cancelled before work starts, a partial refund may be possible. Once design or development begins, refunds are not available, though we’re always open to rescheduling or fair solutions.
Project Scope & Revisions Policy
The project scope is defined before work begins. Each project includes a set number of revision rounds (usually 1–3). Revisions include visual and content tweaks but do not include new features, extra pages, or full redesigns after approval. Feedback should be provided promptly to keep the timeline on track. After delivery, small adjustments are possible; major changes may require a new quote.
Accessibility Statement
We believe great design should be accessible to everyone.
Our websites are built with attention to structure, contrast, and usability, following WCAG 2.1 AA principles.
If you experience any accessibility issues, please email info@nordflows.no and we’ll address them quickly.
Legal Disclaimer
The information on this website is for general purposes only.
While we strive for accuracy, Nordflows Agency is not liable for any damages, errors, or issues arising from the use of our website, services, or third-party links.
All showcased projects or visuals are for demonstration purposes and may not reflect live client data.
Contact Information
Nordflows Agency
Operated by Nikita Kundryutskov
Trondheim, Norway
info@nordflows.no

